Please find below a list of recommendations for known topics and challenges during this implementation phase.
-
Include sales team in kick-off meeting to assure that customer expectations set during the sales process are feasible and that product capabilities have not been miscommunicated
-
Explicitly confirm hardware, software, and resource availability for kick-off meeting with client project manager and/or IT administrator
-
Perform a high level SAP Business One product demonstration as part of the kick-off meeting in order to give all team members a visual understanding of the product and to address early questions
-
Clearly communicate time requirements for client resources, i.e. when and how long they have to be available
-
Client should create an executive steering committee in order to assure executive management support of the implementation project
-
At the completion of the “Project Preparation Phase”, obtain a copy of the “Project Phase Signoff” document signed by the client project manager